Epson SC-T3100x Series User Manual

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Help for Users in Australia/New
Zealand
Epson Australia/New Zealand wishes to provide you
with a high level of customer service. In addition to
your product documentation, we provide the
following sources for obtaining information:
Your Dealer
Don't forget that your dealer can often help identify
and resolve problems. The dealer should always be the
first call for advise on problems; they can often solve
problems quickly and easily as well as give advise on
the next step to take.
Internet URL
Australia
https://www.epson.com.au
New Zealand
https://www.epson.co.nz
Access the Epson Australia/New Zealand World Wide
Web pages.
The site provides a download area for drivers, Epson
contact points, new product information and
technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on
the Helpdesk can aid you in installing, configuring
and operating your Epson product. Our Pre-sales
Helpdesk staff can provide literature on new Epson
products and advise where the nearest dealer or
service agent is located. Many types of queries are
answered here.
The Helpdesk numbers are:
Australia Phone: 1300 361 054
Fax: (02) 8899 3789
New Zealand Phone: 0800 237 766
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
SC-T3100x Series User's Guide
Where To Get Help
170

Epson SC-T3100x Series Specifications

General

Brand	Epson
Model	SC-T3100x Series
Category	Printer
Language	English

Summary

Introduction

Notes on Usage and Storage

Introducing the Software

Loading and Setting the Paper

Loading and Removing Roll Paper

Details the procedure for installing and removing roll paper from the printer.

Loading and Removing Auto Sheet Feeder Paper

Explains how to install and remove paper using the auto sheet feeder.

Loading and Removing Cut Sheet (1 Sheet)

Describes the process for loading and removing single sheets of paper.

Printing with the Printer Driver from Your Computer

Basic Printing Procedures (Windows)

Provides step-by-step instructions for printing various document types from Windows.

Basic Printing Procedures (Mac)

Provides step-by-step instructions for printing various document types from Mac.

Printing CAD Drawings

Explains how to print CAD drawings using the printer driver or HP-GL/2/HP RTL modes.

Correct Color and Print Settings

Explains how to select color correction methods for optimal print quality.

Printing Using HP-GL/2 or HP RTL Mode from a Computer

Changing the Network Connection Methods

Maintenance

Clearing a Clogged Print Head

Provides procedures for cleaning clogged print head nozzles, including powerful cleaning.

Refilling Ink and Replacing Consumables

Details how to check ink levels, refill ink bottles, and dispose of used consumables.

Replacing Maintenance Box

Explains the procedure for replacing the maintenance box when it reaches its service life.

Replacing the Cutter

Guides users on how to replace the printer's built-in cutter when it is not cutting cleanly.

Problem Solver

Message Display Troubleshooting

Provides solutions for common messages displayed by the printer, such as maintenance box errors.

Maintenance Call and Printer Error Troubleshooting

Offers steps to resolve maintenance call or general printer errors.

General Printing Troubleshooting

Addresses issues like the printer not turning on, automatic power off, and driver installation problems.

Computer Communication Troubleshooting

Helps diagnose and resolve issues with the printer's communication with the computer.

Print Queue and Status Troubleshooting

Covers problems related to paused print jobs and how to resume printing.

Print Quality Issues

Addresses common print quality problems like banding, wrinkling, and color inconsistencies.

Paper Feeding and Ejecting Problems

Provides solutions for issues related to paper loading, feeding, wrinkling, and jamming.

Appendix

Options and Consumable Products

Lists available printer options and consumable products, including ink bottles.

Where To Get Help

Offers contact information for technical support, service centers, and online resources.