16 Appendix
770
Appendix
16
EP System
Electronic Partnership (EP) is a system to automatically control or maintain the machine by
connecting the machine and the EP center of Fuji Xerox.
You can use the EP system via the Internet.
The following describes how to use the EP system on the machine.
Note • The services provided by the EP system are available only when the machine is switched on.
• The EP system may not be available in your region. For more information, contact our Customer
Support Center.
The following services are available for EP system:
Automated Meter Reading
The machine automatically reports the meter readings at a scheduled date and time every
month. You can check the previous meter readings by selecting [Billing Information].
Note • [Billing Information] can be displayed when the EP system is used. For more information, refer to
"Billing Information" (P.134).
Check or Maintenance Request of the Machine
When a check or maintenance is required, the machine sends a check or maintenance
request to our Customer Support Center. A service representative visits you as required. This
operation should be performed by a system administrator.
Automated Alert Notification
When a problem occurs, the machine performs a self-diagnosis and automatically notifies
the problem to our Customer Support Center.
A service representative visits you in response to the notification.
Timely Delivery of Consumables
The machine notifies us of the used amount of consumables such as toner cartridges. We
send you consumables based on usage track records.
Remote Modification of the Settings
We can remotely change the machine settings as you request. For more information on
each setting, contact our Customer Support Center.
Software Upgrade
When the software requires an upgrade, you can download a newer version of the software
and upgrade it.
For information on software upgrade, refer to "Software Upgrade" (P.177).
Proxy server
the Internet
Fuji Xerox
EP Center
Customer’s
intranet
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