Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is s till not eliminated,
the monitor should, if possible, be checked on another computer.
If you cannot solve the problem, please contact our Service Desk.
Having this problem? Check the follo wing points:
No screen display
Power indicator does not light up
► Ch eck whether the power cable on the
monitor is connected correctly.
► Ch eck wheth er the comput
er is switched on.
No screen display
Power indicator is lit
► Ch eck wheth er the computer is switched on.
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press any key on the computer keyboard.
The compute r may be in p ower saving
mode.
► Alter the brightness and/or contrast until you
get a picture.
Message: No Signal
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Ch eck wheth er the computer is switched on.
Message: Frequency out of range:
##kHz/##Hz
Please change the display mode
to 1920 x 1080 with 60 Hz
The input sign
al (horizontal frequency and
refresh rate
) at the displayed input does not
correspond t
o the technical data f or the monitor.
► Adjust the v
ideo frequency range using the
computer so
ftware (see documentation for
the compu te
r or display a dapter).
► Set a different screen resolution using the
computer software (see documentation for
the computer or display a dapter).
Picture position not correct
The monitor recognises an undefined mode (see
chapter "
Technical specification", Page 34).
► Press the
AUTO
button to conduct the
auto-adjustment of the screen.
Picture is shaking
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press the
AUTO
button to conduct the
auto-adjustment of the screen.
Picture is wro ngly adjusted
► Ru n
the Factory Recall function in the OSD
men
u.
The Auto Processing message appears.
32 Fujitsu
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