Fujitsu ScanSnap iX100 User Manual

Checking If ScanSnap Manager Is Operating Normally
1. Turn off the ScanSnap and then turn it on again.
Make sure to leave at least 5 seconds between turning off and on the ScanSnap.
If the problem persists, proceed to step 2.
2. If you are using a USB hub, connect the ScanSnap to the computer directly
with a USB cable.
If the problem persists, proceed to step 3.
3. If there is more than one USB port on the computer, connect the USB cable
to a different USB port.
If the problem persists, proceed to step 4.
4. If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
If the problem persists, proceed to step 5.
5. If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
If the problem persists, proceed to step 6.
6. Check the privileges to access the installation files.
1. Start the ScanSnap Support Tool.
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Support Tool].
l Windows 8.1
Click on the lower left side of the Start screen, and select [ScanSnap Support Tool]
under [ScanSnap Manager] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Support
Tool] under [ScanSnap Manager].
l Windows 7/Windows Vista
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Support
Tool].
a The [ScanSnap Support Tool] window appears.
When ScanSnap Manager Does Not Operate Normally
119

Fujitsu ScanSnap iX100 Specifications

General

Color scanning	Yes
Duplex scanning	No
Maximum scan size	216 x 360 mm
Optical scanning resolution	600 x 600 DPI
Flatbed scan speed (b/w, A4)	5 sec/page
Black/white scanning color modes	Grayscale, Monochrome
Scanner type	CDF + Sheet-fed scanner
Product color	Black
Sensor type	CIS
Built-in processor	GI
Daily duty cycle (max)	- pages
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Photo paper, Plain paper, Post Card(JPN)
Maximum ISO A-series paper size	A4
USB version	2.0
Standard interfaces	USB 1.1, USB 2.0, Wireless LAN
Current	0.5 A
Input voltage	5 V
Battery capacity	720 mAh
Power supply type	AC/Battery
Power consumption (standby)	0.5 W
Power consumption (typical)	4.7 W
Power consumption (PowerSave)	2.2 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	RoHS, ENERGY STAR
Cables included	USB
Bundled software	ScanSnap Manager 6.3\\r ScanSnap Organizer\\r CardMinder 5.2\\r ABBYY FineReader for ScanSnap 5.0\\r Scan to Microsoft SharePoint
Minimum scan size	25.4 x 25.4mm
Scan media weight	52 - 209 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	47.5 mm
Width	273 mm
Height	36 mm
Weight	470 g