Harman® • PF-120 Owner’s Manual_R3 • 2014 -___ • 10/1422
3-90-08120c
B. Frequently Asked Questions
ISSUES SOLUTIONS
1. Metallicnoise. 1. Noiseiscausedbymetalexpandingandcontractingasit
heatsupandcoolsdown,similartothesoundproduced
byafurnaceorheatingduct.Thisnoisedoesnotaffect
theoperationorlongevityofyourappliance.
2. Whiteashbuilduponglass. 2. Thisisnormal.Cleantheglassusinganynon-abrasive
glasscleaner.
3. Glasshasbuildupofblacksoot 3. Excessive build-up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settingsproduceless.Themoreitburnsonlowthemore
frequentcleaningoftheglassisrequired.
4. Glasshasturneddirty. 4. Excessivebuild upof ash.Thelower burn settings will
producemoreash,thehigherburnsettingsproduceless.
Themoreitburnsonlowthemorefrequentcleaningof
theglassisrequired.
5. Firehastallameswithblacktailsandislazy. 5. Thefeedrateneedstobereducedortheburnpotneeds
cleaning. Heat exchanger or exhaust blower needs
cleaning.
6. Smokeystart-uporpuffsofsmokefromtheairwash. 6. Either the burnpot is dirty or there is too much fuel at
start-upandnotenoughair.
7. Largeameatstart-up. 7. This is normal. Flame will settle down once the re is
established.