trouble shooting guide
information
45
questions
answers
remedypossible reason
problem identification
snowy picture - poor sound
multiple images - sound O.K
intermittent interference
no picture or sound
Connection of aerial lead
to the TV is poor.
Corroded or poor aerial
connections.
Aerial has moved position.
Adverse weather conditions.
Transmitter problems.
Make new connection
and/or change aerial plug.
Make new connections
or renew lead.
Re-align aerial.
None.
Check with local Operator.
Transmitter problems.
Aerial has moved position.
TV not tuned correctly.
Adverse weather conditions.
Re-align aerial.
None.
Re-tune or fine tune TV.
Check with local Operator.
Interference from
electrical or mechanical
motors, fluorescent lights,
portable radios etc.
Check devices for shielding
and renew if necessary or
move further from TV.
TV may be in AV
mode.
Picture/sound
controls set to
minimum.
TV in standby or
power save mode.
Press the AV button
or to buttons
on your handset to return
to normal TV mode.
Check picture/sound
controls (go to MAIN
MENU).
Press one of the
buttons to .
Why doesn't my remote
control handset work?
Why won't my TV switch on?
Check that the plasma screen and the AVC unit are connected together correctly.
Check that both plugs are connected to the socket and switched on, check fuse and
make sure TV is not in standby mode (see below).
Make sure there are no obstructions between the handset and the TV's infra-red
lens, or the batteries may be exhausted - replace the whole set of batteries.
AV Input not set correctly.
Check what external equipment
is connected and check its
scart AV status.
If a problem still continues after referring to this guide contact your dealer immediately.
Under NO circumstances remove the rear cover of your plasma screen or the casing of your Audio
Visual Control (AVC) unit.
X832136-02-02(En) 9/13/02 10:39 AM Page 45
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