What Kind of Problem Is It?
22
What Kind of Problem Is It?
I Can’t Shut Down My PC
Have you checked that... How
The PC did not hang when you tried to shut it
down
• If you can’t shut down and restart the PC normally,
press in the power button for 5 seconds. The PC
will shut down. Note that any unsaved data will be
lost.
My PC Has Become Slow
Have you checked that... How
You are not running too many applications at
thesametime
1 Close any unused applications and check
whether the PC’s performance improves.
You have not filled your hard drive with too
much data
1 Click on the letter corresponding to your PC’s
hard drive in W
WW
Wi
ii
in
nn
ndo
dodo
dow
ww
ws
ss
sE
EE
Ex
xx
xp
pp
pl
ll
lo
oo
or
rr
re
ee
er
rr
r. The amount of
free space on the disk is displayed at the bottom
of the Explorer window.
2 Remove or back up any unwanted files.
3 Compress any files you do not often have to
access with a file compression utility.
You are not storing large numbers of
unnecessary temporary files on your PC
• Select P
PP
Pr
rr
rog
ogog
ogr
rr
ra
aa
am
mm
ms
ss
s
A
AA
Ac
cc
cc
cc
ce
ee
ess
ssss
sso
oo
or
rr
ri
ii
ie
ee
es
ss
s
S
SS
Sy
yy
ys
ss
st
tt
te
ee
em
mm
mT
TT
To
oo
oo
oo
ol
ll
ls
ss
s
D
DD
Di
ii
is
ss
sk
kk
kC
CC
Cl
ll
lea
eaea
eanu
nunu
nup
pp
pfromtheS
SS
St
tt
ta
aa
art
rtrt
rt menu. This will
check your system for files you can safely delete.
For more information on optimizing PC performance, refer to the PC’s online HP Brio Center
Is My Problem Hardware or Software Related?
Have you checked that... How
Your PC’s hardware is functioning normally.
• Run HP e-DiagTools. Refer to page 42.
To Next Page
Loading...
Need help?
General