HP Elite Dragonfly G2 User Manual

The tool downloads to the selected location.
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only)
You can download HP PC Hardware Diagnostics Windows by product name or number.
NOTE: For some products, you might have to download the software to a USB ash drive by using the
product name or number.
1. Go to http://www.hp.com/support.
2. Select Software and Drivers, select your type of product, and then enter the product name or number in
the search box that is displayed.
3. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the
specic Windows diagnostics version to be downloaded to your computer or USB ash drive.
The tool downloads to the selected location.
Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, navigate to the folder on your computer or the USB ash
drive where the .exe le downloaded, double-click the .exe le, and then follow the on-screen instructions.
Using HP PC Hardware Diagnostics UEFI
HP PC Hardware Diagnostics UEFI (Unied Extensible Firmware Interface) allows you to run diagnostic tests to
determine whether the computer hardware is functioning properly. The tool runs outside the operating
system so that it can isolate hardware failures from issues that are caused by the operating system or other
software components.
NOTE: For Windows 10 S computers, you must use a Windows computer and a USB ash drive to download
and create the HP UEFI support environment because only .exe les are provided. For more information, see
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive on page 63.
If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware
issues.
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code
When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit
failure ID code is generated.
For assistance in solving the problem:
▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the failure ID
code that appears on the next screen. The HP Customer Support - Service Center page appears with your
failure ID and product number automatically lled in. Follow the on-screen instructions.
– or –
Contact support, and provide the failure ID code.
NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you
must use the attached keyboard.
NOTE: If you need to stop a diagnostic test, press esc.
62 Chapter 8 Using HP PC Hardware Diagnostics

HP Elite Dragonfly G2 Specifications

General

4G standard	LTE-TDD & LTE-FDD
Antenna type	2x2
Wi-Fi standards	Wi-Fi 6 (802.11ax)
Bluetooth version	5.0
WLAN controller model	Intel Wi-Fi 6 AX201
Mobile network connection	Yes
Mobile network generation	4G
WLAN controller manufacturer	Intel
Color gamut	72 %
Display surface	Gloss
RGB color space	NTSC
Display diagonal	13.3 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	400 cd/m²
Display diagonal (metric)	33.8 cm
Processor cache	8 MB
Processor cores	4
Processor model	i5-1135G7
Processor family	Intel® Core™ i5
Processor threads	8
Configurable TDP-up	28 W
Processor frequency	- GHz
Processor cache type	L3
Configurable TDP-down	12 W
Processor boost frequency	4.2 GHz
Configurable TDP-up frequency	2.4 GHz
Configurable TDP-down frequency	0.9 GHz
ECC	No
Memory slots	1x SO-DIMM
Internal memory	8 GB
Memory clock speed	4266 MHz
Memory form factor	On-board
Internal memory type	LPDDR4x-SDRAM
Battery weight	240 g
Battery capacity	56 Wh
Pointing device	Clickpad
Input device model	HP Premium Collaboration Keyboard
Keyboard special features	Spill-resistant
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	PCI Express, NVMe
Storage media	SSD
Total storage capacity	256 GB
Number of SSDs installed	1
Color name	Galaxy blue
Form factor	Convertible (Folder)
Product type	Hybrid (2-in-1)
Product color	Blue
Country of origin	China
Market positioning	Premium
Original brand name	HP
Speakers manufacturer	Bang & Olufsen
Charging port type	USB Type-C
USB 2.0 ports quantity	0
Sustainability certificates	ENERGY STAR, TCO
HP segment	Business
Operating system installed	Windows 11 Pro
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Front camera	-
Password protection type	BIOS, Power on, User
Trusted Platform Module (TPM) version	2.0
Package depth	449 mm
Package width	69 mm
Package height	305 mm

Weight and Dimensions

Depth	197.5 mm
Width	304.3 mm
Height	16.1 mm
Weight	990 g