Troubleshooting
Unusual Network Activity
For more help, refer to the documentation provided with your TACACS+
server application.
Unknown Users Allowed to Login to the Switch. Your TACACS+ appli-
cation may be configured to allow access to unknown users by assigning them
the privileges included in a default user profile. Refer to the documentation
provided with your TACACS+ server application.
System Allows Fewer Login Attempts than Specified in the Switch
Configuration. Your TACACS+ server application may be configured to
allow fewer login attempts than you have configured in the switch with the
aaa authentication num-attempts command.
TimeP, SNTP, or Gateway Problems
The Switch Cannot Find the Time Server or the Configured Gateway .
TimeP, SNTP, and Gateway access are through the primary VLAN, which in
the default configuration is the DEFAULT_VLAN. If the primary VLAN has
been moved to another VLAN, it may be disabled or does not have ports
assigned to it.
VLAN-Related Problems
None of the devices assigned to one or more VLANs on an 802.1Q-
compliant switch are being recognized. If multiple VLANs are being used
on ports connecting 802.1Q-compliant devices, inconsistent VLAN IDs may
have been assigned to one or more VLANs. For a given VLAN, the same VLAN
ID must be used on all connected 802.1Q-compliant devices.
Link Configured for Multiple VLANs Does Not Support Traffic for One
or More VLANs. One or more VLANs may not be properly configured as
“Tagged” or “Untagged”. A VLAN assigned to a port connecting two 802.1Q-
compliant devices must be configured the same on both ports. For example,
VLAN_1 and VLAN_2 use the same link between switch “X” and switch “Y”.
C-19
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