Action recommended
Additional
information
Check that the software has not sent the tape drive a
prevent media removal command to prevent an
accidental eject. Check with the backup application
software vendor on how to change this option and send
the drive an enable media removal command to restore
control to the eject switch. Alternatively, a SCSI reset
will have the same effect.
Click here for
information on the
media being jammed
and unable to eject.
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Run Library and Tape Tools device analysis test
Action recommended
Additional
information
Run the Device Analysis Test in HP Library and Tape Tools
(L&TT). Follow any troubleshooting given with the test
results.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose potential
issues with the DAT 40 Hotplug drive (Q1546A
only). This problem is currently being investigated
and will be corrected in the next revision of Library
and Tape tools. This note will be updated once the
problem has been corrected but until then do not
use Library and Tape Tools to diagnose issues with
this product. This problem only relates to the
Q1546A product, no other DAT 40 variants are
affected.
Click here for
information on HP
Library and Tape
Tools.
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Upgrade to the latest firmware
Action recommended
Additional
information
Run HP Library and Tape Tools (L&TT) and upgrade to
latest firmware.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose potential
issues with the DAT 40 Hotplug drive (Q1546A
Click here for
information on HP
Library and Tape
Tools.
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