Name: Huawei Band
Brand: Huawei
Rating: 5 (1 reviews)

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HUAWEI Band FAQs

INTERNAL

2015-12-2

Huawei Confidential

Page 22of 35

2. View monthly data.

In the app, go to the fitness/sleep data screen and touch the monthly data icon at the

bottom.

42 How do I track an activity using my Band?

Turn on the screen and swipe until you reach the activity screen . Touch and

Table of Contents2
Introduction to the Band5
How Long Is the Battery Life7
Which Phone Models Are Compatible with the Band7
Colorband? (for Huawei Knowledge Base Only)8
What Is the Band Made of8
Getting Started9
The Band On/Off Via the Pinhole Button9
How Do I Wake up the Screen10
Why Doesn't the Screen Turn on When I Touch It10
Why Is the Screen-On Time so Short11
Why Doesn't the Band Respond Properly When I Swipe the Screen11
How Can I Move between Screens11
How Can I Change the Watch Face12
Can I Use the Band When It Isn't Paired with My Phone12
Can I Pair My Band with more than One Phone13
Why Can't I Establish a Bluetooth Connection14
How Can I Find My Band's Bluetooth Name15
Can I Connect My Phone to Other Bluetooth Devices after Pairing It with My16
Band16
How Can I Charge My Band16
What Charging Currents Does My Band Support16
How Long Does It Take to Charge the Band16
How Can I Check the Battery Status17
Why Won't My Band Charge Properly18
Will My Band Display Low Battery Alerts18
Why Does the Battery Drain so Quickly? How Can I Improve the Battery Life19
Does the Band Support Incoming Call Alerts19
When I Receive an Incoming Call, Why Does the Band Sometimes Display a19
Number Rather than a Name19
How Can I Decline an Incoming Call20
How Do I Use the Smart Alarm21
Why Does My Alarm Go off too Early or too Late21
How Do I Use Event Reminders21
How Do I Use the Activity Reminder Feature22
Will Activity Reminders Work if My Phone Is Powered off22
Can I Receive Sms/Email Notifications on My Band22
Why23
My Band Does Not Display Message Notifications. What Can I Do23
Message Notifications Are Intermittent. Why24
How Do I Use Smartcare Notifications24
How Does the Band Record Exercise and Sleep Data24
Why Is Sleep Data Inaccurate25
How Can I View Monthly Activity or Sleep Data25
How Do I Track an Activity Using My Band26
The Step Count on the Band Differs from the Step Count on My Phone. Why27
Why Is the Calorie Count on My Band Inaccurate27
Base Only)27
Why Is the Distance Count on My Band Inaccurate28
Base Only)28
How Do I Update the Band and Huawei Wear App28
Log in Using My Huawei ID29
How Can I Avoid Losing My Personal Data29
The Band Failed to Sync with the Huawei Wear App. What Can I Do30
The Data in the Huawei Wear App and on the Band Are Different. Why30
How Do I Restore the Band to Factory Settings30
Why Does the OTA Update Fail or Take such a Long Time31
The Screen Doesn't Always Turn on When I Rotate My Wrist. Why31
Why Doesn't the Screen Wake up When I Rotate My Wrist While Lying down31
Why Don't Gestures Work When I Have Just Woken up32
When I Rotate My Wrist, the Screen-On Time Is too Short. Why32
Can I Use the Huawei Wear App When My Phone Is in Safe Mode32
Download It32
How Waterproof/Dustproof Is My Band33
How Should I Clean the Band's Strap When It Is Dirty33
Is It Possible to Change the Strap33
How Can I Prevent the Screen from Being Scratched or Scuffed34
Band Freezes or Fails to Start Up? (for Huawei Knowledge Base Only)34
The Band's Vibration Intensity Is Weak. Why34
Only)34
When Using an Android Phone, Why Does My Band Not Display Message34
Notifications During the Night34
The Band's Dial Is Round, but the Display Area Is Square. Why35

Huawei Band Faqs

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Huawei Band Specifications

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Brand	Huawei
Model	Band
Category	Watch
Language	English