HUAWEI Android smartphone FAQ
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After restoring factory settings or upgrade was successful boot, the
system will initiate operation, start slow is a normal phenomenon, please
be patient.
If after a period of time not boot:
It may be low battery automatically shut down, connect the charger for some
time after boot.
Too many “start when boot items” will lead to slower boot, disable
applications do not need to boot: Go to "Settings" screen, click on the " start
when boot items " clear to ban applications.
Huawei will be published in the official website of the latest software
version, go to the official website of Huawei Software Download download
depending on the model queries; or via online upgrade phone software version
updates, to get a better experience.
If the problem persists, please contact customer service or carry your
purchase invoice access to service outlets.
12.4 Mobile crash
press the power button to open the Options menu, click "Restart."
If you can not open the Options menu: For battery removable phone,
please reinstall the battery after boot; the battery is not removable
phone, press the power button until the phone vibrates, forced restart.
If you use a third-party application crashes may be due to third-party
applications that are not compatible with the phone.
Please restart the phone after uninstall again to download and install
other similar applications.
still occur if the restart after a crash problem, we recommend backing
up important data will restore the phone back to factory settings.
If you can not operate after the crash the phone, hold the phone in the
mandatory upgrade. After the upgrade, the data in the phone's internal
memory will be deleted.
Huawei to enter the official website software download, download
software updates depending on the model, the reference software upgrade
package upgrade instructions before use.
If the problem persists, please contact customer service or carry your purchase
invoice access to service outlets.
12.5 Automatic shutdown or restart
press the power button to open the Options menu, select "Restart."