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TROUBLESHOOTING
9 Troubleshooting
In this chapter, a number of messages are listed which may be shown in the display if there is a malfunction. There is
a proposal as to the cause and steps to take for each message.
This chapter also presents some symptoms that can guide you if the robotic lawnmower does not work as expected.
More suggestions for steps to take in the event of malfunction or symptoms can be found on www.automower.com.
9.1 Fault messages
A number of fault messages are listed below that can be shown on the display on the robotic lawnmower. If the same
message appears often: contact your dealer.
Message Cause Action
Wheel motor blocked,
left
Grass or other object has wrapped
around the drive wheel.
Check the drive wheel and remove the grass or
other object.
Wheel motor blocked,
right
Grass or other object has wrapped
around the drive wheel.
Cutting system
blocked
Grass or other object has wrapped
around the blade disc.
The blade disc lies in a pool of water.
Move the robotic lawnmower and if possible
prevent the collection of water in the working area.
No loop signal
The power supply is not connected.
Check the wall socket connection and whether an
earth-fault breaker has tripped.
The low voltage cable is damaged
or not connected.
Check that the low voltage cable is not damaged.
Check that it is also properly connected to the
charging station and to the power supply.
The boundary wire is not connected
to the charging station
Check that the boundary wire connectors are
tted properly to the charging station. See 3.5
Connecting the boundary wire on page 28.
Boundary wire broken.
Find out where the break is. See 9.5 Finding
breaks in the loop wire on page 80. Replace the
damaged section of the loop with a new loop wire
and splice using an original coupler.
ECO mode is activated and the
robotic lawnmower has attempted
to start outside the charging station.
Place the robotic lawnmower in the charging
station, press the START button and close the
hatch. See 6.8 Settings on page 59.
The boundary wire is laid in the
wrong direction around an island.
Check that the boundary wire has been laid
according to the instructions. See 3 Installation on
page 16.
The connection between the robotic
lawnmower and the charging station
has been broken.
Place the robotic lawnmower in the charging
station and generate a new loop signal. See 6.4
Security on page 46.
Disturbances from metal objects
(fences, reinforcement steel) or
buried cables close by.
Try moving the boundary wire.
OM_1157863-26_HQ 310,315,EN_160229.indd 74 2016-02-29 10:52:39
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