Diagnostic Aids 3-5
Table 3- 1 Diagnostic Program Main Menu Selections
Utility
• Run External Tests
• File Editor
• Surface Scan Hard Disk
• DOS Shell
• Terminal
• Tech Support Form
• Battery Rundown
• Select Language
Quit
• Exit Diags
• Park HD
• Reboot
• Upgrade Now
Using the Diagnostic Diskette
WARNING:
The diagnostics program for Aptiva 2137 and 2138 are different.
Use the diagnostics program not specifically made for this model will
report false errors and incorrect information. You must check out the
right diagnostics program before you test.
1. Put diagnostic diskette in drive A.
2. Turn off your computer and wait for 30 seconds.
3. Turn on your monitor and computer.
NOTE:
Do not press F1 during POST. If any POST errors appear after
POST, make a note of the errors and see “Index of Symptoms,
Messages, Error Codes, or Beeps” on page 2-8 to diagnose.
4. DOS should load. During boot, verify the each driver loads successfully.
For drivers that do not load successfully, verify that the device driver is
associated with it and is installed properly.
5. Diagnostics program (PC-Doctor) will load, then follow the screen
instruction to operate.
IMPORTANT:
Machine Type 2138 diagnostic diskette will load and
execute a system diagnostics automatically. It takes about 30
minutes. You may press Esc+Space when diagnostic program is
running, then press F10 to stop when a "Testing Aborted"
message shown on screen. Then, you can follow the screen
instruction to choose individual test items.
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