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IBM iSeries Series Analyze Hardware Problems (System Reference Codes

IBM iSeries Series
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(A1xx, B1xx) Service Processor Reference Codes
If the SRC is A1xx 3xxx, see Working with Storage Dumps in the iSeries Service
Functions information.
If the SRC is A1xx 8xxx, go to Powering Off the System.
1. Look at the 4 rightmost characters of the Data display for word 1. These 4
characters are the unit reference code.
2. Find the unit reference code in the following table.
For more on the Failing Item column entries, see Table 2. Service Processor Failing
Items Details, which follows the reference code table below.
Table 1. (A1xx, B1xx) Service Processor Reference Codes
Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
1000, 1002, 1005 Service processor card failure SVCPROC
1007 to 1008 Service processor real time clock problem SVCPROC
100E to 100F, 1300 Service processor card failure SVCPROC
1360 Service processor reset was issued
LIC has detected a problem with the Service processor and has reset it but
has not initiated reload of the Service processor. Some system service
operations have been suspended and the system should be scheduled for
power down as soon as possible. Perform a system IPL. If no PTFs are
available to fix this problem, send the Service processor dump in to IBM.
AJDGP01
AJDG301
SVCPROC
1370, 1380 Service processor card failure SVCPROC
1381 Service processor card failure AJDGP01
SVCPROC
1384 Service processor card failure SVCPROC
1387 Service processor card failure
The Licensed Internal Code could not allocate resources on the Service
processor.
SVCPROC
1400 to 1401, 1670,
1672, 1675, 1681 to
1683, 4600
Service processor card failure SVCPROC
4601 System Card(s) or BackPlane SYSUNIT
4602 Any device attached to Bus 1 BUS1
4603 Service processor card failure AJDGP01
SVCPROC
4604 Any device attached to Bus 1 or the Load Source IOP
Perform SP-PIP45.
IPLINTF
4605 Problem with load source device media LSMEDIA
4606 Problem detected with control panel CTLPNL
4607 Alternate load source device (tape/optical) LSMEDIA
4608 Service Processor Problem Isolation Procedure
Perform SP-PIP42.
AJDGP01
SVCPROC
A1xx, B1xx
System Reference Codes 197

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IBM iSeries Series Specifications

General IconGeneral
BrandIBM
ModeliSeries Series
CategoryServer
LanguageEnglish

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