Getting help and information from the World Wide Web
On the World Wide Web, the IBM website has up-to-date information about IBM
systems, optional devices, services, and support. The address for IBM System x
®
and xSeries
®
information is http://www.ibm.com/systems/x/. The address for
IBM BladeCenter
®
information is http://www.ibm.com/systems/bladecenter/. The
address for IBM IntelliStation
®
information is http://www.ibm.com/systems/
intellistation/.
You can find service information for IBM systems and optional devices at
http://www.ibm.com/supportportal/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with System x and xSeries servers,
BladeCenter products, IntelliStation workstations, and appliances. For information
about which products are supported by Support Line in your country or region,
see http://www.ibm.com/services/supline/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through your IBM reseller or IBM Services. To
locate a reseller authorized by IBM to provide warranty service, go to
http://www.ibm.com/partnerworld/ and click Find Business Partners on the
right side of the page. For IBM support telephone numbers, see
http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
IBM Taiwan product service
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
56 LTO Ultrium 4 Half High Tape Drive
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