Chapter 7. Problems with initial setup
This topic helps you to solve initial setup problems.
About this task
If USB flash drive is missing or faulty:
v Contact the IBM Support Center.
v Install the latest InitTool.exe (or reinstall if tool is not launching). Go to
http://www-933.ibm.com/support/fixcentral/options and select the following
options to locate the tool. The options are listed under the Select product tab, at
the bottom of the page:
– Product Group: Storage Systems
– Product Family: Disk Systems
– Product: IBM Storwize V7000 Unified
– Release: All
– Platform: All
Before loading the USB flash drive verify it has a FAT32 formatted file system.
Plug the USB flash drive into the laptop. Go to Start (my computer), right-click the
USB drive. The general tab next to File system should say FAT32.
v If the USB flash drive is not formatted as FAT32, format it. To format, right-click
it, select format, under filesystem. Select FAT32 and then click Start. Continue as
prompted.
InitTool.exe is not loaded on the USB flash drive or fails to launch:
v Install the latest InitTool.exe (or reinstall if tool is not launching). Go to
http://www-933.ibm.com/support/fixcentral/options and select the following
options to locate the tool. The options are listed under the Select product tab, at
the bottom of the page:
– Product Group: Storage Systems
– Product Family: Disk Systems
– Product: IBM Storwize V7000 Unified
– Release: All
– Platform: All
Amber LED on node canister does not stop flashing during install:
Allow at least 15 minutes for the LED to stop flashing. If flashing continues
beyond 15 minutes, remove the USB flash drive and insert in your laptop.
Navigate to the satask_results.html file and scan for errors and follow the service
action recommendation. Take that action and retry installation.
An error is posted in the satask_results html:
Take the recommended service action given by sainfo lsservicerecommendation in
the satask_results html file, reboot the node, and restart the initial setup procedure.
© Copyright IBM Corp. 2012, 2014 109
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