IBM System x3100 M4 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
3xx0007 Firmware fault detected, system halted.
1. Run the Setup utility, select Load Default
Settings, and save the settings.
2. Recover the server firmware (see “Recovering the
server firmware” on page 142).
System-event log
The system-event log contains messages of three types:
Information
Information messages do not require action; they record significant
system-level events, such as when the server is started.
Warning
Warning messages do not require immediate action; they indicate possible
problems, such as when the recommended maximum ambient temperature
is exceeded.
Error Error messages might require action; they indicate system errors, such as
when a fan is not detected.
Each message contains date and time information, and it indicates the source of
the message (POST or the IMM2).
Integrated management module II (IMM2) error messages
The following table describes the IMM2 error messages and suggested actions to
correct the detected problems.
For more information about IMM2, see the Integrated Management Module II User's
Guide at http://www.ibm.com/systems/support/supportsite.wss/
docdisplay?lndocid=MIGR-5079770&brandind=5000008.
Table 6. IMM2 error messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Event ID Message Severity Description Action
Temperature and fan messages
Chapter 3. Diagnostics 39

IBM System x3100 M4 Specifications

General

Brand	IBM
Model	System x3100 M4
Category	Server
Language	English