Contents
5
Firmware Update Utility Description ..................................................................................100
How to Run the Firmware Update Utility...................................................................100
FRU/SDR Load Utility Description.....................................................................................100
How to Use the FRU/SDR Load Utility......................................................................101
Setting a System Asset Tag ..............................................................................................104
Creating Diskettes.............................................................................................................104
Installing a Service Partition (Optional)..............................................................................105
Saving and Restoring the System Configuration ...............................................................106
Using the Intel Server Management and Intel
®
SMaRT Tool (Optional)............................108
Installing Intel Server Management...........................................................................109
Installing Intel SMaRT Tool.......................................................................................109
5 Solving Problems........................................................................................111
Resetting the System ........................................................................................................111
Initial System Startup ........................................................................................................111
Checklist...................................................................................................................111
Running New Application Software ...................................................................................112
Checklist...................................................................................................................112
After the System Has Been Running Correctly..................................................................112
Checklist...................................................................................................................112
More Problem Solving Procedures....................................................................................113
Preparing the System for Diagnostic Testing............................................................113
Monitoring POST......................................................................................................113
Verifying Proper Operation of Key System Lights .....................................................114
Confirming Loading of the Operating System ...........................................................114
Specific Problems and Corrective Actions.........................................................................114
Power Light Does Not Light......................................................................................114
No Characters Appear on Screen.............................................................................115
Characters Are Distorted or Incorrect .......................................................................115
System Cooling Fans Do Not Rotate Properly..........................................................116
Diskette Drive Activity Light Does Not Light..............................................................116
Hard Disk Drive Activity Light Does Not Light ...........................................................116
CD-ROM Drive Activity Light Does Not Light ............................................................117
Cannot Connect to a Server .....................................................................................117
Problems with Network.............................................................................................117
PCI Installation Tips..................................................................................................118
Problems with Application Software ..................................................................................118
Bootable CD-ROM Is Not Detected...................................................................................118
Recovering the BIOS.........................................................................................................119
Clearing the Password with the Password Jumper............................................................121
Clearing the CMOS...........................................................................................................122
Clearing CMOS with the Front Panel Buttons...........................................................122
Clearing CMOS with the CMOS Jumper...................................................................122
6 Getting Help.................................................................................................125
7 Technical Reference ...................................................................................127
Server Board Jumpers ......................................................................................................127