7.0 Troubleshooting Using The Control Panel ............................................................................. 19
7.1 Control Panel Displays ..............................................................................................................................................19
7.2 Control Panel Default Display ....................................................................................................................................19
7.3 Control Panel Status and Error Messages ................................................................................................................19
7.4 Testing Flow/Pressure Switch ....................................................................................................................................21
8.0 Troubleshooting without The Control Panel .......................................................................... 22
8.1A No Heat or Not Enough Heat (All Models) .................................................................................................................22
8.1B No Heat or Not Enough Heat (All Models) .................................................................................................................23
8.1C No Heat or Not Enough Heat (All Models) .................................................................................................................24
8.1D No Heat or Not Enough Heat (All Models) .................................................................................................................25
8.1E No Heat or Not Enough Heat (All Models) .................................................................................................................26
8.2 Intermittent Heating ...................................................................................................................................................27
8.3 Nothing Works ...........................................................................................................................................................27
8.4 Hot Tub Doesn’t Come On for Filter Cycle ................................................................................................................28
8.5 House Breaker Trips .................................................................................................................................................. 28
8.6A DCU Unit (J-LX Collection) ........................................................................................................................................29
8.6B DCU Unit (J300 Collection)........................................................................................................................................30
8.6C Hot Tub Light Will Not Come On (J-LX/2011-2013 J300 Models) .............................................................................31
8.6D Light does not come on (J200 Collection Standard light) ..........................................................................................32
8.6E 2013+ Light diagram of the DCU Unit (J200 Collection) ............................................................................................33
8.6F Hot Tub Light Will Not Come On (J200 Collection CL Lighting) ................................................................................34
8.7 No Jets.......................................................................................................................................................................35
8.8 2011 Ozonator Not Working ......................................................................................................................................36
8.9 2012+ CLEARRAY Not Working .............................................................................................................................. 37
8.10 Weak or Surging Jets ................................................................................................................................................38
8.11 Jets Pump Runs and Quits During Jet Mode.............................................................................................................39
8.12 Circulation Pump Not Working (JLX, J300 and J200 with circ pump option only) .....................................................40
8.13 Troubleshooting A Thermal Pump Cutout .................................................................................................................. 41
8.14 Pump 1 Hums and Will Not Start ...............................................................................................................................41
APPENDIX .......................................................................................................................................... 42
A1 Checking Voltage to Hot Tub .....................................................................................................................................43
A2 Checking Current Consumption of Devices ...............................................................................................................45
A3 Checking Voltages to Devices ...................................................................................................................................46
A4 Testing Flow/Pressure Switch ....................................................................................................................................47
A5 About Fuses...............................................................................................................................................................48
A6 The Watchdog “- - -” ..................................................................................................................................................48
A7 Understanding Sanitizers...........................................................................................................................................49
A8 Understanding pH ...................................................................................................................................................... 49
A9 North American 60 Hz 120V/240V Convertible 1-Pump Models ...............................................................................50
A10 North American 60 Hz 240V 1- or 2-Pumps Models ..................................................................................................51
A11 Export 50 Hz 230V 1-Pump Models ..........................................................................................................................52
A12 Export 50 Hz 230V 1- or 2-Pump Models ..................................................................................................................53
A13 Load Box Connection Diagrams A - D (North American 60 Hz) ................................................................................54
A14 Temperature Sensor/Hi-Limit Sensor Resistance Chart ............................................................................................ 56
A15 Flow Switch Illustration (Models with a circulation pump)..........................................................................................57
A16 Pressure Switch Illustration (Models without a circulation pump) ..............................................................................57
A17 Sensor Harness Diagram ..........................................................................................................................................57
A18 Transformer Test ........................................................................................................................................................ 58
A19 Troubleshooting The Optional Stereo System ...........................................................................................................59
A20 Glossary of Terms ...................................................................................................................................................... 62
A21 Troubleshooting Data Collection Form ......................................................................................................................63
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