Lenovo B430 - Keyboard Problems

Nota:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.
TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccess
Connectionshelpinformationsystem.
ChecktheNetworkName(SSID)andyourencryptioninformation.UsetheAccessConnectionsprogram
toverifythiscase-sensitiveinformation.
•IfyoursystemisinstalledwithWindows8operatingsystem,ensurethat:
–YourwirelessLANdriveristhelatestversion.
–Yourcomputeriswithinrangeofawirelessaccesspoint.
–Thewirelessradioisenabled.
–TheAirplanemodeisoff.
Bluetoothproblems
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetproleorAVprole.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasalewiththeextension.contact.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.T urnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.T urnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalled.
1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Capítulo8.Troubleshootingcomputerproblems103