Remote control problems
Issue Solution(s)
The projector does not respond to the
remote control.
1. Direct the remote control towards remote sensor on the projector.
2. Ensure that the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
6. Turn off other Infrared-enabled devices in the vicinity.
Audio problems
Issue Solution(s)
There is no sound.
1. Adjust the volume on the remote control
2. Adjust the volume of the audio source.
3. Check the audio cable connection.
4. Test the source audio output with other speakers.
The sound is distorted.
1. Check the audio cable connection.
2. Test the source audio output with other speakers.
Servicing the projector
If you are unable to solve the problem, you should have the projector serviced. For details on obtaining
service, go to Appendix D, “Service and Support,” on page D-1.
Appendix B. Troubleshooting B-3
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