MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
• Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the
Software and Documentation CD.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Click Advanced.
4 Select Print as image.
5 Click OK twice.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press .
2 Press the arrow buttons until Settings appears, and then press .
Troubleshooting
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General
Weight and Dimensions
