MX4x4DVI-DL
User’s Manual
Page 39 / 43
4.4 ERROR Messages
During remote operation there may happen some trouble with the communication.
This cases the Matrix Controller software displays error messages on the screen.
Below there are listed the error messages.
Unable to open Socket to the Server!!!
Trigger: More than one user tries to access the router via LAN.
Explanation: Only one user can connect to the router at once.
COM port error!!!
Trigger: The Matrix Controller software was unable to open the selected serial
communication port on the PC.
Solution: Close any other application that uses the selected port, or try to use
an other serial port. Do not forget to connect the serial lead to the right
connector.
Unable to communicate with the MATRIX
Trigger: No router was found on the specified port,
or a command-response timeout has occurred.
Explanation: The Matrix Controller has tried to access a router on the specified
comm port but no response was received within 2 secs.
Solution: Select the right serial port the router is connected to, or try to do the
last action again.
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