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2.3 Error Code Summaries:

Code Description Symptom Solution

1 CONSOLE DOES NOT LIGHT

A .The power switch is in the on position, but

the console will not turn on.

b. The console is damaged or the console

cable is not connected properly.

c. Connection to the terminals on the lower

control board or console.

d. The lower control board is damaged and

does not output voltage.(E50)

e. The power adaptor is damage. (E30)

See section

2.4.1

2 SPEED DOES NOT DISPLAY The speed value does not display on console. 2.4.2

3 HEART RATE ISSUES A .Power contact between the user and HR

grips or HR strap.

b. The HR strap is at a low battery status.

c. The HR strap is damaged.

d. The HR grips are damaged.

e. The HR cannot display value.

2.4.3

4 QUICK KEY ISSUES a. No contact between keypad and overlay.

b. Keypad malfunction.

c. No contact between Keypad to console.

2.4.4

5 NOISE ISSUES Slapping / squeaking sound with each

footstep.

2.4.5

6 NO RESISTANCE OR

INCORRECT RESISTANCE

a. The resistance does not change.

b. The resistance is reversed or too heavy.

c. The keypad is damaged.

d. The console cable is either not connected

to the console or LCB or is damage.

e. The ECB is damaged.

2.4.6

Matrix Retail E50 User Manual

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