vehicle systems and/or maintaining a distance
from the components.
Plug-in hybrid
When charging the high-voltage battery, keep a
distance of at least an arm's length between the
medical aid and the following components:
R
The power supply equipment
This includes charging stations in the form of a
wallbox or a public charging point, for exam-
ple.
R
Vehicle components carrying live voltage
This includes the charging cable and the
charging control box, for example.
Only have repairs and maintenance work in the
area of the following components carried out at a
qualied specialist workshop:
R
Vehicle components carrying live voltage
R
Transmission antenna
R
Multimedia system and sound system
If you have any queries or suggestions, consult a
qualied specialist workshop.
Problems with your vehicle
If you should experience a problem with your vehi-
cle, particularly one that you believe may aect its
safe operation, we urge you to contact an author-
ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectied. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
Mercedes-Benz Center or, if necessary, contact
us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the “National
Trac and Motor Vehicle Safety Act of 1966”.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Trac Safety Administration (NHTSA) in
addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153) ; go to https://www.safe-
rcar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590,
USA.
38
General notes
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