Problem solving guide
67
Problem Cause and remedy
The underside of the
coffee bean container
cover is very damp
Drops of water are
visible.
Too many drinks have been made one after the other
and the ground coffee chute is not closed or not
properly closed. Steam has risen up from the brew
unit via the ground coffee chute and condensed
under the cover.
Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making
coffee has collected on
the worktop underneath
the coffee machine.
This is not a fault. Water can get under the machine
when the drip tray is removed.
Clean the surfaces underneath the coffee machine
regularly.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off
with the On/
Offsensor.
Demo mode for demonstrating the coffee machine in
the showroom has been activated.
Deactivate demo mode (see "Settings – Demo
mode")
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