1-2 Warranty and Service Support
2.3 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from MotorolaÕs Accessories
and Aftermarket Division (AAD). If no part number is assigned, the part is not normally available
from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola
Depot only. If a parts list is not included, this generally means that no user-serviceable parts are
available for that kit or assembly.
All orders for parts/information should include the complete Motorola identiÞcation number. All part
orders should be directed to your local AAD ofÞce. Please refer to your latest price pages.
2.4 Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone wherever possible. When contacting
Motorola Technical Support, be prepared to provide the product model number and the unitÕs serial
number.
Toll-Free
Non-Toll-Free
Location Number
Australia 1800-774457
China 800-810-0976
Hong Kong SAR 25904800
Indonesia 0800-1-686868
Korea 080-300-7400
Malaysia 1800-801687
New Zealand 0800-442109
Philippines 1800-16510271
Singapore 1800-4855333
Taiwan 0080-651661
Thailand (outside Bangkok) 088-225412
Location Number
India 80-6658922
Thailand (Bangkok area) 2548388
All Other Countries IDD Code+(65)-4855333
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