12.9.1MotorolaSystemSupportCenterandRadioSupportCenter
12.9.1MotorolaSystemSupportCenterandRadioSupport
Center
Aftercollectingtherequiredinformationandwritingadetailedproblemreport,contactoneofthefollowing
supportcenterstohelpwiththeproblem:
•MotorolaSystemSupportCenter(SSC):
–NorthAmerica:800-221-7144
–International:302-444-9800
TheMotorolaSystemSupportCenter(SSC)providestechnicalsupport,returnmaterialauthorization
(RMA)numbers,andconrmationsfortroubleshootingresults.CalltheSystemSupportCenterfor
informationaboutreturningfaultyequipmentororderingreplacementparts.
•MotorolaRadioSupportCenter:
–Phone:800-247-2346
–Fax:800-318-0281
TheMotorolaRadioSupportCenterrepairsmobileandportableradios,andrelatedRFequipment.
12.9.2NorthAmericaPartsOrganization
TheNorthAmericaPartsOrganizationisyoursourceformanuals,replacementparts,andassemblies.
Table12-4NorthAmericaPartsOrganizationTelephoneNumbers
PurposeTelephoneNumber
Forordering•800-422-4210(USandCanadaorders)
•302-444-9842(Internationalorders)
ForFaxOrders800-6226210(USandCanadaorders)
Forhelpidentifyinganitemorpart
number
800-422-4210;selectchoice3fromthemenu
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