Oki B431dn User Manual

Troubleshooting > 65
T ROUBLESHOOTING
S TATUS AND ERROR MESSAGES
Your printer has been designed to give you helpful status feedback not only during normal
operation but also if a printing problem occurs so that you can take appropriate corrective
action.
The LCD on the printer operator panel provides the self-explanatory status and error
messages in your chosen language. Error messages are accompanied by the Ready
indicator being extinguished.
P APER J AMS
Provided that you follow the recommendations in this guide on use of print media, and you
keep the media in good condition prior to use, your printer should give years of reliable
service. However, paper jams occasionally do occur, and this section explains how to clear
them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper
path through the printer. When a jam occurs, the printer immediately stops, and the
operator panel informs you of the event. If printing multiple pages (or copies), do not
assume that having cleared an obvious sheet that others will not also be stopped
somewhere along the path. These must also be removed in order to clear the jam fully and
restore normal operation.
The printer may experience a paper jam in one of three areas.
1. INPUT JAM - paper has failed to leave the selected feed tray and enter the internal
paper path of the printer. A typical message indicates a paper jam and identifies the
tray to check.
2. FEED JAM - paper has entered the printer but failed to reach the exit. A typical
message indicates a paper jam and advises you to open the top cover for access.
3. EXIT JAM - paper has reached the exit but has failed to exit completely from the
printer. A typical message indicates an exit jam and advises you to open the top
cover for access.
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Oki B431dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	4.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Processor model	405
Processor family	PowerPC
Maximum internal memory	320 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	100 sheets
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	5000 - 5000 pages per month
Page description languages	Epson FX, IBM ProPrinter, PCL 5e, PCL 6, PostScript 3
Envelopes sizes	7 3/4, 9, 10, C5, C6, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Not supported
Supported network protocols (IPv4)	ARP, TCP, UDP, LPR, FTP, Telnet, HTTP, BOOTP, DHCP, AutoIP, DNS, DDNS, uPnP, Bonjour, WINS, SSL/TLS, SMTP, SNTP, WSD-Print, LLTD, SLP, NetBIOS, JetDirect, IPX, R-Printer, N-Printer, NCP, SPX, IPX, SAP, RIP, ELAP, AARP, DDP, AEP, NBP, ZIP, RTMP, ATP, PAP, SMB, NetBIOS
Networking features	Fast Ethernet
Compatible operating systems	Windows 2000\\r Windows XP Home\\r Windows XP Professional\\r Windows Server 2003\\r Windows Server 2008\\r Windows Vista\\r Windows 7\\r Linux\\r Mac OS X 10.3.9+
Compliance industry standards	IEEE 802.3, IEEE 802.3u
AC input voltage	230 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	70 W
Power consumption (printing)	550 W
Power consumption (PowerSave)	8 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-10 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Standard interfaces	Parallel, USB 2.0
Display	LCD
Product color	White

Weight and Dimensions

Depth	364 mm
Width	387 mm
Height	244.5 mm