Oki B431dn User Manual

Troubleshooting > 73
S OFTWARE PROBLEMS
Your software (operating environment, applications and printer drivers) controls the
printing process. Make sure you have selected the right driver for use with your printer.
See your software documentation for more information.
H ARDWARE PROBLEMS
SYMPTOM PROBLEM SOLUTION
Printing is garbled. Incorrect driver is
installed.
Install an appropriate driver.
Printer’s output is
below rated speed.
Much of the printing
delays will be caused by
your application.
Sometimes purely text
documents will print
slowly depending on the
selected fonts and how
they are transferred to
the printer.
For maximum speed, use text in your
document and use a printer resident font.
Size of top margin
increases with each
page printed.
Creeping text. Number
of lines per page in
software is not equal to
number of lines per
page of printer.
Many software packages assume 66 lines
per page, but your printer’s default is 64.
Adjust software accordingly, or set LINES
Per PAGE in the soft control panel to equal
lines per page in your software.
SYMPTOM PROBLEM SOLUTION
Graphic image prints
partly on one page,
partly on the next.
Insufficient printer
memory for this image
at this resolution.
Change the resolution, reduce the image
size, or install more memory in your
printer.
When you try to
print nothing
happens, but printer
indicates it is ready
to receive data.
Configuration error. Check cable connection. If more than one
printer is available, make sure your printer
has been selected.
Garbage prints. Incorrect cable
configuration. Also, see
Software Problems.
Check cable configuration, continuity, and
length.
Printer freezes or
displays error
message when
computer is
rebooted.
Booting the computer
while the printer is on
can cause a
communications error.
Turn printer off before rebooting computer.
Odours. Gases are given off by
forms or adhesives
passing through the hot
fusing unit.
Make sure the forms you use can withstand
heating, and provide adequate ventilation.
Printer is on but
must warm up
before a job is
printed.
Power Save mode is set
on to conserve energy.
The fuser must heat up
before you can begin
printing the next job.
To eliminate warm up delay, change Power
Save setting.

Oki B431dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	4.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Processor model	405
Processor family	PowerPC
Maximum internal memory	320 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	100 sheets
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	5000 - 5000 pages per month
Page description languages	Epson FX, IBM ProPrinter, PCL 5e, PCL 6, PostScript 3
Envelopes sizes	7 3/4, 9, 10, C5, C6, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Not supported
Supported network protocols (IPv4)	ARP, TCP, UDP, LPR, FTP, Telnet, HTTP, BOOTP, DHCP, AutoIP, DNS, DDNS, uPnP, Bonjour, WINS, SSL/TLS, SMTP, SNTP, WSD-Print, LLTD, SLP, NetBIOS, JetDirect, IPX, R-Printer, N-Printer, NCP, SPX, IPX, SAP, RIP, ELAP, AARP, DDP, AEP, NBP, ZIP, RTMP, ATP, PAP, SMB, NetBIOS
Networking features	Fast Ethernet
Compatible operating systems	Windows 2000\\r Windows XP Home\\r Windows XP Professional\\r Windows Server 2003\\r Windows Server 2008\\r Windows Vista\\r Windows 7\\r Linux\\r Mac OS X 10.3.9+
Compliance industry standards	IEEE 802.3, IEEE 802.3u
AC input voltage	230 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	70 W
Power consumption (printing)	550 W
Power consumption (PowerSave)	8 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-10 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Standard interfaces	Parallel, USB 2.0
Display	LCD
Product color	White

Weight and Dimensions

Depth	364 mm
Width	387 mm
Height	244.5 mm