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Onkyo TX-RZ1100 User Manual

Onkyo TX-RZ1100
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|Troubleshooting Appendix
67
> Specifications > Settings > Listening Modes > Playback Function > Basic Manual
Troubleshooting | Appendix
Troubleshooting
Before starting the procedure
Problems may be solved by simply turning the power on/
off or disconnecting/connecting the power cord, which
is easier than working on the connection, setting and
operating procedure. Try the simple measures on both the
unit and the connected device. If the problem is that the
video or audio is not output or the HDMI linked operation
does not work, disconnecting/connecting the HDMI cable
may solve it. When reconnecting, be careful not to wind
the HDMI cable since if wound the HDMI cable may not
fit well. After reconnecting, turn off and on the unit and the
connected device.
This unit contains a microPC for signal processing
and control functions. In very rare situations, severe
interference, noise from an external source, or static
electricity may cause it to lockup. In the unlikely event
that this happens, unplug the power cord from the wall
outlet, wait at least 2 minutes, and then plug it back in.
Our company is not responsible for reparations for
damages (such as CD rental fees) due to unsuccessful
recordings caused by the unit's malfunction. Before you
record important data, make sure that the material will
be recorded correctly.
Power
Cannot turn on the unit
Make sure that the power cord is properly plugged into
the wall outlet.
Unplug the power cord from the wall outlet, wait 2
minutes or more, then plug it in again.
The unit turns off unexpectedly
The unit automatically switches to standby when the
"Hardware" - "Power Management" - "Auto Standby"
setting in the Setup menu functions.
(Models with built-in amplifiers only) If you play at high
volumes or allow input of excessive bass, the protection
circuits in the amplifier can be tripped which may
suddenly turn the unit off. Try the following if this occurs.
Reduce the volume
Select under 100 Hz for each of the speakers in
"Speaker" - "Equalizer Settings" in the Setup menu,
and reduce the volume compared to the current
setting.
In "Speaker" - "Crossover" in the Setup menu, set
"Front" to the crossover frequency value other than
"Full Band" or set "Front" to "Full Band" and set
"Double Bass" to "On"
(Models with built-in amplifiers only) If the power turns
off and indicators on the front panel continually blink,
or the following error messages appear on the display,
there may have been a malfunction with the amplifier or
the protection circuit may have tripped.
If "CHECK SP WIRE" is displayed:
The wires in the speaker cables may have touch
the rear panel or other wires. Twist the wires again
properly and make sure they do not stick out of the
speaker terminals when connecting.
If "FAN STOP" is displayed:
The internal cooling fan has malfunctioned. Unplug
the power cord from the wall outlet immediately and
contact the dealer or our company's support.
If "AMP OVERHEAT" is displayed:
The temperature inside the unit has exceeded the
admissible value. Make sure the unit has plenty
of space for ventilation around it, wait for the unit
to cool down sufficiently, and then try turning it on
again.
If "AMP ERR" is displayed:
It is possible that the amplifier circuits in the unit
have malfunctioned. Wait for at least a minute and
then turn the unit on again.
If the same symptoms such as being unable to turn the
unit on happen repeatedly, unplug the power cord from
the wall outlet immediately and contact the dealer or our
company's support.
WARNING: If smoke, smell or abnormal noise is produced
by the unit, unplug the power cord from the wall outlet
immediately and contact the dealer or our company's
support.
> Specifications > Settings > Listening Modes > Playback Function > Basic Manual
Troubleshooting | Appendix

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Onkyo TX-RZ1100 Specifications

General IconGeneral
Impedance16 Ω
Receiver typeSurround
Input sensitivity200 mV
Audio output channels9.2 channels
Signal-to-Noise Ratio (SNR)108 dB
Total Harmonic Distortion (THD)0.04 %
Dynamic power per channel (3 Ohm)320 W
Dynamic power per channel (4 Ohm)270 W
Dynamic power per channel (8 Ohm)160 W
AM band range530 - 1710 kHz
FM band range87.5 - 108 MHz
Supported radio bandsAM, FM
Preset stations quantity40
AC input voltage220-230 V
AC input frequency50 - 60 Hz
Package weight22500 g
ManualYes
Product colorSilver
Audio decodersDTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby TrueHD
HDMI in8
Audio (L/R) in7
USB ports quantity1
Digital audio optical in3
Component video (YPbPr/YCbCr) in2
Weight and Dimensions IconWeight and Dimensions
Depth453 mm
Width435 mm
Height201 mm
Weight19700 g

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