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5.0 TROUBLESHOOTING
Symptom Possible Cause
Corrective Action
I Smoke in
room
1. Down draft
1. Upgrade chimney
2. Chimney blocked 2. Clean chimney
3. Chimney damper shut 3. Open or remove
damper
4. Baffle out of position 4. Correctly position baffle
5. New paint is curing 5. Refer to instructions
II Wood burns
poorly or is
slow to start
or no heat
1. Low draw
2. Wet or decayed wood
3. Blocked intake air
1. Upgrade chimney
2. Use proper fuel
3. Check intake air supply
by removing fan from
insert and opening a
window
III Dirty glass
1. Insert is being under fired
1. Refer to instructions
IV Wood burns
too fast
1. Too much draft in chimney
1. Contact a qualified
technician
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