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Trouble shooting
I cannot register to the server
Check the IP address (press OK key for status).
Check your gateway.
Check your DNS server.
Make sure your account information is the same as you got from your service pro-
vider.
Check whether the SIP server is on.
Check the SIP register port, the default value is 5060.
I can’t get an IP address
Make sure you have plugged the Ethernet cable into the WAN port.
Make sure there is an available DHCP server on, and there are available IP addresses
in the server.
Try to set your WAN port to static IP client mode.
During a call, I cannot hear any voice
Make sure your handset is tightly connected with the phone.
Check whether you have muted the conversation or not.
Consult the outbound server details with your service provider.
I have problems sending DTMF digits during calls
Check which kind of DTMF you are using, and whether it is compatible with the server.
Consult the payload value with your service provider.
Time and date are not correct
Select the right time zone or enter the time information manually on the phone.
Check your DST settings.
How do I answer incoming calls during a call?
If a call comes in when you are in a conversation, press OK key to answer the incom-
ing call.
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