T
echnical
B
ulletin PAGE: 1/1
Model:
Model Al-P1
Date:
3-Jun-08
No.:
RG179011
Subject:
SC866(SD card error 1)
Prepared by:
K. Hamada
From:
2nd Tech Support Sec. Service Support Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other ( ) Tier 2
SYMPTOM
SC866 (SD Card Error 1: Confirmation) occurs when installing an SD card option if the
System firmware is older than Ver1.08.
CAUSE
Due to a firmware bug (System), the machine cannot authenticate the SD card.
Note: There is nothing wrong with the SD card or application itself. The problem is with
the System/Copy firmware.
SOLUTION
If you want to install an SD card option, update the System firmware to Ver1.08
(G1795740B) or later before you install the option.
SD Card Options
The symptom may occur when you install any of the following options on machines that
contain System firmware older than Ver1.08.
Option Name Code
IPDS Unit Type 5100 M345-05
VM Card Type G M345-13/19/20
SD Card for Fonts Type B M345-24
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