Message Causes Solutions
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Save the file to a different memory
storage device, and then try to print
again.
Messages Printed on the Error Logs or Reports When Using the Printer Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
When print jobs are canceled
Message Causes Solutions
"91: Error" Printing was canceled by the
auto job cancel function due
to a command error.
Check that the data is valid.
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
You tried to store a file in the
Document Server when the
[Unauthorized Copy
Prevention] was specified.
On the printer driver, select a job type
other than [Document Server] in "Job
Type:" or deselect [Unauthorized Copy
Prevention].
"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details] to
display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
Messages Displayed When Using the Printer Function
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