When You Have Problems Operating the
Machine
Problem Causes Solutions
When the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.
Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
The indicator lamp remains
lit and the machine does not
enter Sleep mode even
though the [Energy Saver]
key was pressed.
This occurs in the following
cases:
• The ADF is open.
• The machine is
communicating with
external equipment.
• The hard disk is active.
• The machine is cooling
down.
• Close the ADF.
• Check if the machine is
communicating with external
equipment.
• Wait a little longer.
The display is off. The machine is in Low Power
mode.
Touch the display panel or press one
of the keys on the control panel to
cancel Low Power mode.
The display is off. The machine is in Sleep
mode.
Press the [Energy Saver] key or the
[Check Status] key to cancel Sleep
mode.
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The power is turned off. Make sure the main power indicator is
off, and then turn on the power.
9. Troubleshooting
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