Ricoh SP C360DNW User Manual

When You Cannot Print
Problem Cause Solution
Printing does not start. The power is off. For details about how to turn on
the main power switch, see
page 17 "Turning On/Off the
Power".
Printing does not start. The cause is displayed on the
screen of the control panel.
Check the error message or
warning status on the display
panel, and then take the
required action. For details about
solutions, see page 70 "When
Messages Are Displayed".
Printing does not start. The interface cable is not
connected correctly.
For details about how to connect
interface cables correctly, see
"Connecting the Printer",
Operating Instructions.
Printing does not start. The correct interface cable is
not being used.
The type of interface cable to use
depends on the computer. Be
sure to use the correct one. If the
cable is damaged or worn,
replace it. For details about
interface cable, see "Connecting
the Printer", Operating
Instructions.
Printing does not start. The interface cable was
connected after the printer was
switched on.
Connect the interface cable
before turning on the main
power switch.
4. Troubleshooting
76

Ricoh SP C360DNW Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9.9 s
Time to first page (black, normal)	7.2 s
Time to first page (color, normal)	8.6 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Display	LCD
Product color	Black, Grey
Market positioning	Home & office
Display number of lines	4 lines
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (max)	533.7 W
Power consumption (standby)	0.83 W
Power consumption (printing)	471.3 W
Energy Star Typical Electricity Consumption (TEC)	0.411 kWh/week
Printing colors	-
Maximum duty cycle	75000 pages per month
Sustainability certificates	EPEAT Silver, ENERGY STAR
Sound pressure level (printing)	- dB
Total input capacity	- sheets
Total output capacity	200 sheets
Duplex media weight	56 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
Duplex media weight (imperial)	15 - 43 lbs
Paper tray media weight (imperial)	16 - 59 lbs
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SMTP-AUTH, SSL/TLS, WEP
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Mac operating systems supported	Mac OS X 10.9 Mavericks, Y
Other operating systems supported	IBM AS/400
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	360 mm