Ricoh SP C360DNW User Manual

Problem Causes Solutions
Printing via wireless LAN is
slow.
• A communication error
might have occurred.
• Interference from other
wireless LAN devices can
reduce the communication
speed
• If the printer is using a
wireless LAN, radio waves
may be interfering with the
wireless communication.
This may occur if there is a
microwave oven, cordless
telephone, industrial
printer, scientific
instrument, or medical
instrument using the same
frequency range near the
device.
• Move the printer farther
away from the wireless LAN
device.
• If there are active wireless
LAN devices nearby, move
the printer or disable those
devices.
• Turn off other printers or
instruments that use the
same frequency range, and
then try printing again. If
printing is successful, move
the devices to a location
where they do not interfere
with the printer.
The Printed Image is Different from the Image on the Computer
Problem Solutions
The printed image is different
from the image on the
computer's display.
When you use some functions, such as enlargement or reduction,
the layout of the image might be different from that displayed on
the computer display.
Images are cut off, or excess
pages are printed.
If you are using paper smaller than the paper size selected in the
application, use the same size paper with that selected in the
application. If you cannot load paper of the correct size, use the
reduction function to reduce the image, and then print.
For details, see the printer driver's Help.
As a result of printing using PDF
Direct Printing, characters are
missing or misshapen.
Fonts were not embedded. Before printing, embed the font in the
PDF file to be printed.
4. Troubleshooting
94

Ricoh SP C360DNW Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9.9 s
Time to first page (black, normal)	7.2 s
Time to first page (color, normal)	8.6 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Display	LCD
Product color	Black, Grey
Market positioning	Home & office
Display number of lines	4 lines
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (max)	533.7 W
Power consumption (standby)	0.83 W
Power consumption (printing)	471.3 W
Energy Star Typical Electricity Consumption (TEC)	0.411 kWh/week
Printing colors	-
Maximum duty cycle	75000 pages per month
Sustainability certificates	EPEAT Silver, ENERGY STAR
Sound pressure level (printing)	- dB
Total input capacity	- sheets
Total output capacity	200 sheets
Duplex media weight	56 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
Duplex media weight (imperial)	15 - 43 lbs
Paper tray media weight (imperial)	16 - 59 lbs
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SMTP-AUTH, SSL/TLS, WEP
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Mac operating systems supported	Mac OS X 10.9 Mavericks, Y
Other operating systems supported	IBM AS/400
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	360 mm