1. WARRANTY CERTIFICATE
The warranty terms are stipulated in the offer, by default the following clauses apply.
The SOCOMEC warranty is strictly limited to the product(s) and does not extend to equipment which may be
integrated with this(these) product(s), nor the performance of this equipment.
The manufacturer guarantees its material to be free from manufacturing faults and defects in design, material or
workmanship, subject to the limits set forth below.
The manufacturer reserves the right to modify the delivery with a view to fullling these guarantees or to replace
defective parts. The manufacturer's warranty does not apply in the following cases:
fault or defect in the design of parts added or supplied by the customer;
fault due to unforeseen circumstances or force majeure;
replacement or repair resulting from the normal wear of the modules or machinery;
damage caused by negligence, lack of proper maintenance or misuse of the products;
repair, modication, adjustment or replacement of parts performed by unqualied third parties or personnel without
the express agreement of SOCOMEC.
The warranty period is twelve months commencing from the date of delivery of the product.
The repair, replacement or modication of the parts during the warranty period does not extend the warranty
period.
In order to establish a valid warranty claim, the purchaser must notify the manufacturer in writing immediately after
the discovery of any defects which are attributed to the material and provide any and all supporting evidence of the
defects at the latest within eight days before the date of expiry of the warranty.
Defective parts which have been returned and replaced free of charge shall become the property of SOCOMEC.
The warranty is void if the purchaser has undertaken modications or repairs on the devices on his or her own
initiative and without the express consent of the manufacturer.
The manufacturer's responsibility is strictly limited to the obligations dened in this warranty (repair and
replacement) excluding any other right to claim compensation or indemnity.
Any import tax, duty, fee or charge of any nature whatsoever imposed by European regulations or those of an
importing country or of a transit country shall be paid by the purchaser.
CORPORATE HQ CONTACT: SOCOMEC SAS, 1-4 RUE DE WESTHOUSE, 67235 BENFELD, France.
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