11
Texecom Monitor Overview
Texecom Monitor is the primary alarm signalling service that is provided by Texecom for signalling from our Premier Elite alarm
systems. Texecom Monitor simplifies alarm signalling for the installer making it quicker and easier for systems to be monitored by
an ARC without any additional hardware. The service uses the same SmartCom or SmartCom 4G communicator that is provided for
Texecom Connect and Texecom Cloud.
Getting started is easy.
Select your chosen Alarm receiving centre (ARC).
• If you already have an account with an ARC, then we provide a simple process for you to link your Texecom Cloud account
with the ARC.
• If you need to find an ARC, then choose one from our supported ARC list and you can apply for an account via the
Texecom Cloud. The ARC will respond to you directly to set up your account and will provide you with the details to link
your Texecom Cloud account to the ARC.
Creating your first site application
• Adding your first site is a simple process and is an extension of the existing Create site method on the Texecom Cloud.
The step by step process takes you through
• Selecting a pre-defined Connection Template or selecting the services you require.
• Naming and adding the site contact details.
• Making a site application to the ARC. This enables you to make an application to an ARC via the Texecom Cloud.
Automatically informing the ARC of the site installation details enabling the ARC to configure their systems for you. The
ARC application form differs depending on the ARC you are applying to, and the forms have been agreed with the ARC.
Ensure you provide all the information about the site.
Installing your panel and SmartCom
• Install the panel and the communicator, full details are provided in the instructions later.
Connecting your system to Texecom Monitor
• Once you have installed the product, connecting the panel to the cloud is easily done by generating a 6 digit App code. The
Texecom Cloud will then ensure that your SmartCom is up to date and that the panel has compatible software, if not it will
do the upgrade for you.
Connection contracts and payments
Texecom provides the secure connection service and accordingly charges for the connection contract at a price that depends on the
solution that has been requested. The ARC will invoice separately for the monitoring service that they provide.
Texecom is responsible for delivering the alarm signalling to the ARC and the ARC is responsible for the response and interaction
with the Keyholders and end users.
To Next Page
Loading...
Need help?
General
