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2. Introduction
The SmartCom and SmartCom 4G communicators is the integrated solution that provides the connection of Premier Elite intruder
alarm systems to Texecom’s Digital services.
Texecom Connect App – The system users control interface, providing the capability to automate and integrate the operation of their
alarm system with their daily life.
Texecom Cloud – provides the installer with the tools to manage, configure and control your alarm system and Texecom Connect
app portfolio.
Texecom Monitor – a secure and compliant primary alarm signalling service to your preferred Alarm Receiving Centre to ensure
timely response and management of your estate.
One single or dual path connection to the alarm system and managed through our secure cloud-based architecture to provide you
the services direct.
Product Types and Part Ordering Codes
Wi-Fi or Ethernet communicator
Wi-Fi or Ethernet and 4G dual path
communicator
24 Zone, 2 Areas, 25 users, 500 Events
Region specific codes are
used, consult your
distributor
Premier Elite 64-W
Premier Elite 64-W Live
64 Zone, 4 Areas, 50 users, 500 Events
48 Zone, 4 Areas, 50 users, 500 Events
88 Zone, 8 Areas, 100 users, 1000
Events
168 Zone, 16 Areas, 200 users, 2000
Events
640 Zone, 64 Areas, 1000 users, 5000
Events
3. Requirements for Texecom Monitor
Texecom Monitor provides primary alarm signalling on which you and your customer depend. The service has been designed to meet
the requirements of EN 50136-2 and PD 6669 to category up to SP5 and DP4. These standards outline the requirements for effective
and reliable alarm signalling services and ensure that false alarms are minimized whilst alarm signalling can be relied on. The service
has also been independently tested for compliance under a reduced set of criteria to SP3 and DP4.
Requirement summary
• Compatible firmware versions for SmartCom and Premier Elite
• Use of Monitor mode on Premier Elite systems
• SmartCom is connected via COM1 and COM2 only.
• For certified use an Ethernet connection to the local router should be used.
• Ethernet connections must use a screened cable (CAT 6)
• The 4G antenna lead must be less than 3 metres in length when 4G is used as a radio based alternative path.
• Premier Elite (CIE) should be configured in factory settings for Grade 2 or Grade 3 as appropriate.
• An Installer cloud account with configured payment details
• As part of adding the site select a contract for the connection.
Note: To ensure compliance with EN 50136-2 and EN 50131-10 these items are required. Failure to observe will render
the SPT non-compliant.
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