BAS-SVX078E-EN
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Diagnostics
All screens in the Diagnostics section can be accessed by navigating to Home > Menu > Service >
Technician Access (press for 5 seconds) >Proceed > Service Menu.
Note: A PIN access code may have been previously set up on the thermostat by the building owner,
which may restrict access to the Menu screen and/or Service screen. If PIN access has been set
up, the thermostat will display a notification when attempting to access the Menu or Service
screen. In this case, the technician will have to obtain the PIN access code from the building
owner or request to have the thermostat unlocked.
Test Modes
All test modes automatically terminate after 60 minutes or can be done manually at any time. Access
test modes by navigating to Service Menu > Test Modes.
Mode
Settings Description
Test Blower
• 50%
• 100%
Energize blower at the selected speed.
Test Cool
• Stage 1
• Stage 2
Energize the selected stage of cooling
operation. The blower also operates at
the speed required for the selected
stage.
Test Compressor Heat
• Stage 1
• Stage 2
Energize the selected stage of heating
operation. The blower also operates at
the speed required for the selected
stage.
Test Indoor Heat (Auxiliary Heat)
• Stage 1
• Stage 2
• Stage 3
Energize the selected stage of auxiliary
heating operation. The blower operation
is dependent on the heat type:
• Electric- blower energized during
test mode, but the blower speed is
controlled by the unit.
• Fossil- blower is controlled
independently by the unit during test
mode.
• Hydronic- blower is energized
during test mode.
Test Compressor and Indoor Heat
(Auxiliary Heat)
• Aux Heat1
• Aux Heat2
• Aux Heat3
Energizes all stages of compressor heat
and selected stage of indoor (Aux)
electric heat/hydronic heat. The blower is
energized and runs at the higher of the
compressor heat airflow versus indoor
heat airflow.
Test Aux Relay
• AUX 1
• AUX 2
Closes the normally open (NO) AUX
contacts. The blower is not energized
during this test mode.
Save Logs
The Pivot thermostat is capable of logging data on a USB flash drive. Attach the USB drive to the USB
connector (included) and plug it into the unit and select Save Logs under the Service menu. The amount
of data logged is dependent on the number of days logged and the storage capability of the USB flash
drive. To access Save Logs, navigate to Service Menu > Save Logs. Saved Logs are generally used
by Pivot Tech Support when diagnosing an issue.
Diagnostics
The Pivot thermostat diagnostics has two (2) alert screens:
• Current alerts; alerts which are currently active.
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