Page 55
(f) any fault or failure in the appliance caused by a fault, failure or defect in the heating
system to which the appliance is connected
(g) any party’s wilful misconduct, negligence, misuse, abuse, accidents, improper operation,
failure to maintain, improper or negligent installation, tampering, failure to follow
operating instructions, mishandling, unauthorized service;
(h) adjustment, alteration or modification of the Appliance of any kind;
(i) ordinary wear and tear; and
(j) any external forces and factors, including without limitation, lightning strikes, fire, floods,
rain, freezing, excessive moisture or extended exposure to humidity, power surges, and
acts of God.
(k) Any defects that appear after the customer makes any modification or alteration to the
appliance;
(l) Defects caused by the improper use or storage of the appliance and in particular (but
without limitation) Warmflow shall not be liable in the case of defects arising from normal
deterioration or improper or faulty handling or processing of the appliance by the
customer;
(m)Any problems caused by inadequate supply of services such as electricity or water to the
property;
Claims for consequential loss or damage however caused are not covered by this guarantee.
Please note that your statutory rights are not affected by this guarantee.