Service Call Procedures
Phaser® 3500 Laser Printer Service Manual
1-3
Service Preventive Maintenance Procedure
Perform the following procedures whenever you check, service, or repair a printer. Cleaning
the printer, as outlined in the following steps, assures proper operation of the printer and
reduces the probability of having to service the printer in the future.
The frequency of use and the type of paper a customer prints on determines how critical and
how often cleaning the machine is necessary. Record the number of sheets printed.
Recommended Tools
■ Toner vacuum cleaner
■ Clean water
■ Clean, dry, lint-free cloth
■ Black light protective bag
Cleaning
■ Never apply alcohol to any parts in the printer.
■ Never use a damp cloth to clean up toner.
■ If you remove the Print Cartridge, place it in a light protective bag. Exposure to light
can degrade its performance and result in early failure.
1. Record number of sheets printed.
2. Print several sheets of paper to check for problems or defects.
3. Print several cleaning sheets to clear up image-quality problems.
4. Turn off the printer.
5. Remove any debris or foreign objects.
6. Remove any loose toner from the interior of the printer using a Type II toner vacuum only.
7. Remove and clean the paper trays.
8. Clean pick rollers with a slightly damp, lint-free cloth.
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