Troubleshooting
Phaser 7500 Color Printer
User Guide
111
Paper Feed Problems
This section includes:
• Clearing Paper Jams on page 111
• Minimizing Paper Jams on page 128
• Troubleshooting Paper Feed Problems on page 129
Clearing Paper Jams
This section includes:
• Jam at Tray 1 (MPT) on page 112
• Jam at Tray 2 on page 114
• Jam at Tray 3, 4, or 5 on page 116
• Jam at Left Door A on page 119
• Jam at the Duplex Unit at Door B on page 120
• Jam at the Duplex Unit at Door A and B on page 121
• Paper Size Jam on page 123
• Paper Type Jam on page 125
• Misfeed at Tray 1 (MPT) on page 127
To avoid damage, always remove misfed paper gently, without tearing it. Try to remove the paper in
the direction that the paper would normally feed. Any piece of media left in the printer, whether large
or small, can obstruct the paper path and cause further misfeeds. Do not reload paper that has misfed.
Note: The image is not fixed on the media before the fusing process. Do not touch the printed
surface of the media when removing it. Unfused toner may stick to your hands. Make sure not to
spill any toner inside the printer.
Warning: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If
some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out
immediately with cool water and consult a doctor.
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