Troubleshooting
Phaser 7500 Color Printer
User Guide
128
4. Slide the width guides to match the size of your paper and verify that the guides are pressed firmly
against the paper.
Note: Confirm that the arrow on the right width guides is in the correct position for the paper size
you are loading.
Minimizing Paper Jams
This section provides information to help you minimize paper jams.
Make sure to:
• Use only supported media. For more information see Supported Media on page 55.
• Set the tray settings to the loaded media size and type.
• Load the media flat, especially on the leading edge.
• Install the printer on a hard, flat, level surface.
• Store media in a dry location.
• Remove transparencies from the output tray immediately after printing to avoid static buildup.
• Adjust the media guides in all trays after inserting the media. A guide that is not properly adjusted
can cause poor print quality, media misfeeds, skewed prints, and printer damage.
• Prepunched holes should be at the front of the
printer.
• Letterhead should be facedown and enter the
printer first.
• Prepunched holes should be towards the front of
the printer.
• Letterhead should be faceup and enter the printer
last.
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