Troubleshooting
Phaser 7500 Color Printer
User Guide
144
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated, internet-based support system that uses your
default Web browser to send diagnostic information from your printer to the Xerox website for analysis.
PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a
solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in
opening a Service Request with Xerox Customer Support.
To access PhaserSMART Technical Support:
1. Open your Web browser and go to www.phasersmart.com.
2. Enter your printer’s IP address in the browser window.
3. Follow the instructions on the screen.
Helpful Websites
Xerox provides several websites that offer additional help on your Phaser 7500 printer.
Resource Link
PhaserSMART Technical Support automatically
diagnoses problems on your networked printer and
proposes solutions
www.phasersmart.com
Technical support information for your printer,
includes online Technical Support, Recommended
Media List, Online Support Assistant, driver
downloads, documentation, video tutorials, and
much more
www.xerox.com/office/7500support
Supplies for your printer www.xerox.com/office/7500supplies
A resource for tools and information, such as
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual
needs
www.xerox.com/office/businessresourcecenter
Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Material Safety Data Sheets identify materials, and
provide information on safely handling and storing
hazardous materials
www.xerox.com/msds
(U.S. and Canada)
www.xerox.com/environment_europe
(European Union)
Information about recycling supplies www.xerox.com/environment
(U.S. and Canada)
www.xerox.com/environment_europe
(European Union)
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