Xerox VersaLink B610 User Manual

• Ensure that the paper type selected in your print driver matches the paper type on which you are printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected in the
print driver.
• Store your paper and other media properly for optimum print quality. For more information, refer to Paper
Storage Guidelines.
SOLVING PRINT-QUALITY PROBLEMS
When the print quality is poor, select the closest symptom from the following table, then refer to the corresponding
solution to correct the problem. You can also print a Demonstration Printpage to more precisely determine the print-
quality problem. For more information, refer to Information Pages.
If the print quality does not improve after performing the appropriate action, contact your Xerox representative.
Note: To maintain print quality, the toner cartridge is designed to provide a warning message when the
toner level is low. When the toner cartridge reaches this level, a warning message appears. When the toner
cartridge is empty, another message prompts you to replace the toner cartridge. The printer stops printing
until you install a new toner cartridge.
SSYYMMPPTTOOMM SSOOLLUUTTIIOONNSS
The output is too light.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server. If
the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use in
this printer, then replace it as needed. For best
results, use a genuine Xerox toner cartridge.
• Replace the paper with a recommended size and
type, then confirm that your printer and print driver
settings are correct.
• Verify that the paper is dry and that supported
paper is used. If the paper is moist or is not a
supported paper type, load new, dry paper in the
tray.
• Change the Paper Type settings in the print driver.
In the print driver Printing Options tab, select
PPaappeerr, then change the OOtthheerr TTyyppeesetting.
Toner smears or print rubs off.
The output has stains on the back side.
• Change the Paper Type settings in the print driver.
For example, change PPllaaiinnto LLiigghhttwweeiigghhtt
CCaarrddssttoocckk. In the print driver Printing Options tab,
select PPaappeerr, then change the OOtthheerr TTyyppee setting.
• Verify that the paper is the correct size, type, and
weight. Change the paper settings to match the
paper in the tray.
• Verify that the printer is plugged into an outlet that
is providing the correct voltage and power. Review
the electrical specification of the printer with an
168
Xerox
®
VersaLink
®
B600/B610 Printer User Guide
Troubleshooting

Xerox VersaLink B610 Specifications

General

Package depth	640 mm
Package width	580 mm
Package height	610 mm
Package weight	28000 g
Country of origin	Vietnam
Maximum resolution	1200 x 1200 DPI
Optional connectivity	Wireless LAN
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Printing colors	Black
Maximum duty cycle	300000 pages per month
Number of print cartridges	1
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Average cartridge yield (black)	30000 pages
USB port	Yes
Color	No
Print technology	Laser
Warm-up time (from sleep mode)	35 s
Time to first page (black, normal)	3.7 s
Print speed (black, normal quality, A4/US Letter)	63 ppm
Duplex print speed (black, normal quality, A4/US Letter)	56 ppm
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	500 sheets
Custom media width	76.2 - 190 mm
Custom media length	216 - 356 mm
Duplex media weight	60 - 176 g/m²
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 220 g/m²
Maximum ISO A-series paper size	A4
Wi-Fi	-
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Storage media	HDD
Internal memory	2048 MB
Processor cores	2
Processor family	ARM Cortex
Internal storage capacity	320 GB
Sound power level (standby)	27.1 dB
Sound pressure level (printing)	56.8 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	72 W
Power consumption (printing)	900 W
Control type	Touch
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Cables included	AC
Compatibility	VersaLink B600/B610

Weight and Dimensions

Depth	465.5 mm
Width	427.4 mm