Xerox VersaLink B610 User Manual

Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
VIEWING WARNING MESSAGES ON THE CONTROL PANEL
When a warning condition occurs, the printer alerts you of the problem. A message appears on the control panel
and the LED status light on the control panel flashes amber or red. Warning alerts inform you about printer
conditions, such as low supplies or open doors, that require your attention. If more than one warning condition
occurs, only one warning message appears on the control panel at a time.
VIEWING CURRENT ERRORS ON THE CONTROL PANEL
When an error condition occurs, a message appears on the control panel to inform you of the problem. Error
messages warn you about printer conditions that prevent the printer from printing or degrade printing
performance. If more than one error occurs, only one is displayed on the control panel.
USING THE INTEGRATED TROUBLESHOOTING TOOLS
Your printer has a set of reports that you can print. These reports include the Demonstration Print page and the
Error History report that can assist you in troubleshooting certain problems. The Demonstration Print page prints an
image to show print quality. You can use this page to troubleshoot print-quality issues with the printer. The Error
History report prints information on the most recent printer errors.
For more information, refer to Printing Information Pages.
Printing the Error History Report
1. At the printer control panel, press the HHoommee button.
2. To print the Error History Report, touch DDeevviiccee >> SSuuppppoorrtt >> SSuuppppoorrtt PPaaggeess >> EErrrroorr HHiissttoorryy RReeppoorrtt.
3. To return to the Home screen, press the HHoommee button.
ONLINE SUPPORT ASSISTANT
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your
printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and
more.
To access the Online Support Assistant, go to www.xerox.com/support/VLB600_VLB610support.
HELPFUL INFORMATION PAGES
To assist with troubleshooting, your printer has a set of Information Pages that you can print. These pages include
configuration and font information, demonstration pages, and more. For more information, refer to Information
Pages.
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Xerox
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VersaLink
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B600/B610 Printer User Guide
Troubleshooting

Xerox VersaLink B610 Specifications

General

Package depth	640 mm
Package width	580 mm
Package height	610 mm
Package weight	28000 g
Country of origin	Vietnam
Maximum resolution	1200 x 1200 DPI
Optional connectivity	Wireless LAN
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Sustainability certificates	ENERGY STAR
Operating relative humidity (H-H)	10 - 85 %
Printing colors	Black
Maximum duty cycle	300000 pages per month
Number of print cartridges	1
Page description languages	HP-GL, PCL 5e, PCL 6, PostScript 3, TIFF, XPS
Average cartridge yield (black)	30000 pages
USB port	Yes
Color	No
Print technology	Laser
Warm-up time (from sleep mode)	35 s
Time to first page (black, normal)	3.7 s
Print speed (black, normal quality, A4/US Letter)	63 ppm
Duplex print speed (black, normal quality, A4/US Letter)	56 ppm
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	500 sheets
Custom media width	76.2 - 190 mm
Custom media length	216 - 356 mm
Duplex media weight	60 - 176 g/m²
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 220 g/m²
Maximum ISO A-series paper size	A4
Wi-Fi	-
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP, HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD LDAP, FTP
Storage media	HDD
Internal memory	2048 MB
Processor cores	2
Processor family	ARM Cortex
Internal storage capacity	320 GB
Sound power level (standby)	27.1 dB
Sound pressure level (printing)	56.8 dB
Current rating	8 A
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	72 W
Power consumption (printing)	900 W
Control type	Touch
Product color	Blue, White
Market positioning	Business
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Cables included	AC
Compatibility	VersaLink B600/B610

Weight and Dimensions

Depth	465.5 mm
Width	427.4 mm